My office was visited by an auditor from SIRIM to audit our ISO9001:2000
I was quite nervous since this is the first time i'm receiving an auditor for ISO9001:2000. It is not that i'm worried with what he's going to ask... i'm just worried that we will not comply with our ISO9001:2000 documents.
Well, it turn out not so bad... i think we manage to answer all the questions... we explained... although we have documents which is maybe in a mess, but we did answers with our points and reasonings... we tell the truth... we never hide anything... if we fail because of telling the truth, i think that will be more satisfactory then telling lies and fail... :) Anyway, by telling the truth and accepting your mistakes, you somehow learn new things... the auditor actually tell us why and how... so, with that we will improve our delivery system to comply with our ISO9001:2000
And the best part is... it's over... what a relief... then later, i receive an sms from a colleague asking how was it since he was audited before me... looks like everyone experience the same and feels the same.
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